Terms of Service
These Terms cover this website — not the software.
Using Blu Star, Orion, GPSlogix or any other licensed Collabetive platform is governed by a separate licence agreement. Read the software licence terms if that is what you are looking for. The services you order here — Orbiter, Blu Print and Relaunch — are covered by these Terms, and two of them are produced using AI. Otherwise, by accessing or using the Site you agree to be bound by everything below, including binding arbitration and a class action waiver.
The eighteen clauses
Trademarks
These marks and their related logos are trademarks of Collabetive Services, LLC.. You may not use them without our prior written permission.
Collabetive
The company and this website.
Blu Star
Field service management platform.
Orion
Route optimization.
GPSlogix
GPS fleet and asset tracking.
Aurora
AI-powered phone system.
Bench Beacon
Association benchmarking.
Maxwell
AI assistant.
Starlight
Reporting.
Your Tru Partner
The partnership model.
Use of the Site
You may
Use the Site for lawful purposes to:
- Learn about our products and services
- Contact us or request information
- Subscribe to our newsletter
- Access resources, guides, and case studies
- Apply for employment opportunities
You may not
You agree not to:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the Site or its systems
- Use automated systems (bots, scrapers) to access the Site without permission
- Transmit viruses, malware, or other harmful code
- Interfere with or disrupt the Site's operation
- Impersonate any person or entity
- Collect or harvest personal information from other users
- Use the Site for any commercial purpose without our written consent
Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the Collabetive website at collabetive.com (the "Site"), operated by Collabetive Services, LLC ("Collabetive," "we," "us," or "our").
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
These Terms apply to the website. Use of our licensed software platforms (Blu Star, Orion, GPSlogix, Aurora and the rest) is governed by separate software license agreements and terms of service, not by these Terms.
They do apply to the services you order through the Site — including the Orbiter website audit, the Blu Print marketing plan and the Relaunch website migration — together with any order form, quotation or statement of work you sign for one. If a signed agreement for a specific engagement conflicts with these Terms, that agreement controls for that engagement.
Intellectual property
The Site and its entire contents, features, and functionality—including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software—are owned by Collabetive Services, LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit Site content without our express written permission.
Third-party materials and attribution
Some material on the Site is licensed to us rather than owned by us, and the licence it arrived under governs that material instead of the clause above. Where the two conflict, the third-party licence controls. Nothing in these Terms is intended to impose any additional or different term on, or to restrict your exercise of, rights another licensor has already granted you in the material it covers.
Homepage illustration
The animated illustration in the homepage hero is our derivative of a LottieFiles community animation, used under the Lottie Simple License (FL 9.13.21), © 2021 Design Barn Inc. Our changes — recolouring to the Collabetive palette, and partial redrawing — are themselves distributed under that same licence, and the full licence text travels inside each image file the Site serves. That licence does not require us to credit the original; we do because it encourages it.
User submissions
When you submit information through the Site (such as contact forms, demo requests, or newsletter signups), you grant us the right to use that information to respond to your inquiry, provide requested services, and communicate with you as described in our Privacy Policy.
You represent that any information you provide is accurate and that you have the right to provide it.
Newsletter and communications
By subscribing to our newsletter, you consent to receive periodic emails about our products, services, industry insights, and promotional offers. You may unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
We will not sell or share your email address with third parties for their marketing purposes.
Analytics and cookies
The Site uses Google Analytics 4, a measurement service provided by Google LLC, on every page. It records the pages you open and how long you spend on them, the page or search that referred you, interactions such as scrolling, outbound clicks and downloads, your device, browser, screen size and language, and an approximate location — country, region and city — derived from your IP address, which Google does not log or store. To distinguish a returning visit from a new one, it stores a randomly generated identifier in first-party cookies on your device that expire after two years.
We use analytics for measurement only: not for advertising, not to build audiences, and not to follow you across other websites, apps or devices. Nothing you type into a form on the Site is sent to Google. Google deletes the individual records after a limited retention period; the reports we read describe visitors in aggregate. By using the Site you consent to this measurement. You may withdraw that consent at any time by blocking or deleting cookies for this domain, installing Google's opt-out browser add-on, or blocking www.googletagmanager.com — the host the tag loads from. Nothing on the Site depends on analytics, so switching it off costs you no functionality.
Third-party links
The Site may contain links to third-party websites or services that are not owned or controlled by Collabetive. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of third-party websites is at your own risk.
Governing law and jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions.
Except for a dispute that must go to arbitration under Binding arbitration below, any dispute arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Hennepin County, Minnesota, and you and we each consent to personal jurisdiction and venue there. That includes the carve-outs listed in that section, any proceeding to compel arbitration or to enter judgment on an award, and every dispute of any kind if you opt out of arbitration within the 30-day window.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. The "Last updated" date at the top of this page indicates when the Terms were last revised. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
The hard limits
Warranties, liability and indemnification. Read these three together — they are one cluster.
No warranties
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, secure, or error-free; that any errors or defects will be corrected; that the Site is free of viruses or other harmful components; or that the results of using the Site will meet your requirements.
Liability capped at $100
TO THE FULLEST EXTENT PERMITTED BY LAW, COLLABETIVE SERVICES, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED ONE HUNDRED DOLLARS ($100).
You indemnify us
You agree to indemnify, defend, and hold harmless Collabetive Services, LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of another party.
Binding arbitration and class action waiver
Please read this section carefully. It affects how any dispute between you and us gets decided, and it limits the ways you can bring one.
It applies to any dispute, claim or controversy between you and Collabetive Services, LLC. arising out of or relating to these Terms, the Site, or any service you order through it — whatever the legal theory, and whether it arose before or after you accepted these Terms. Three kinds of claim are carved out, and you can opt out of the whole section within 30 days.
1 · Notice first, for 60 days
Before starting an arbitration or a lawsuit, you agree to send a written description of the dispute and the relief you want to info@collabetive.com, and we agree to do the same to the address you have given us. Both of us then have 60 days to try to resolve it informally. This step is a precondition to filing, and the 60 days do not count against any deadline that applies to your claim.
2 · Then binding arbitration
ANY DISPUTE THAT IS NOT RESOLVED INFORMALLY WILL BE DECIDED BY A SINGLE ARBITRATOR IN BINDING ARBITRATION, NOT BY A JUDGE OR A JURY. YOU AND COLLABETIVE ARE EACH GIVING UP THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO APPEAL, EXCEPT ON THE NARROW GROUNDS THE FEDERAL ARBITRATION ACT ALLOWS. This agreement to arbitrate is governed by the Federal Arbitration Act and is mutual — it binds us exactly as it binds you.
3 · No class actions
Claims must be brought in your individual capacity. Neither of us may bring a class, collective, consolidated, representative or private-attorney-general action, the arbitrator may not preside over one, and the arbitrator may not award relief to anyone who is not a party. If this paragraph is held unenforceable as to a particular claim, that claim — and only that claim — is severed and proceeds in the courts named below; the rest stays in arbitration.
4 · Rules, forum and cost
The arbitration is administered by the American Arbitration Association under its Consumer Arbitration Rules where those apply and its Commercial Arbitration Rules otherwise. The seat is Hennepin County, Minnesota. For a claim under $25,000 you may elect to proceed on documents alone or by telephone or video rather than travelling to a hearing. Fees are allocated under the applicable AAA rules, and each of us bears our own attorneys' fees unless the arbitrator awards them. The arbitrator may award the same individual relief a court could, and the award may be entered as a judgment in any court with jurisdiction.
5 · Three things arbitration does not cover
Either of us may bring an individual claim in small claims court if it qualifies there. Either of us may ask a court for an injunction or other equitable relief to stop actual or threatened infringement or misuse of intellectual property or confidential information. And sending us a notice of claimed copyright or trademark infringement is not itself a "dispute" under this section — it does not start an arbitration, and nothing here requires you to arbitrate before sending one.
6 · You have 30 days to opt out
You may reject this arbitration agreement by emailing info@collabetive.com within 30 days of the date you first accept these Terms, with your name, the email address associated with your use of the Site, and a statement that you are opting out of arbitration. Opting out costs you nothing and affects nothing else: the rest of these Terms, including the governing law and the court venue below, still apply, and we will not treat you differently for it. If you do not opt out within 30 days you are bound. This section survives termination of your use of the Site, and a later change to these Terms does not reopen the window for a dispute that had already arisen.
Nothing in this section prevents either of us from reporting a matter to a government agency, or waives any right that cannot lawfully be waived. If any part of this section is found unenforceable other than the class-action waiver, that part is severed and the rest continues to apply. Governing law and the court venue for the carve-outs are in Governing law and jurisdiction above.
Minnesota
Governing law
Arbitration
How disputes are resolved
AAA rules, Hennepin County, MN
30 days
To opt out of arbitration
From first acceptance
$100
Total liability cap
August 6, 2026
Last updated
AI-generated deliverables — Blu Print and Orbiter
Two of the services you can order from this site are produced using artificial intelligence. We would rather you knew that before you bought one than discovered it in the document.
These deliverables are produced using AI
Blu Print and Orbiter
Blu Print marketing plans, and portions of Orbiter website audits, are generated using artificial intelligence, including third-party AI services. AI-generated content can be inaccurate, incomplete, internally inconsistent or confidently wrong, and deliverables prepared from similar inputs may differ from one another.
Review it before you rely on it
Your responsibility
You are responsible for reviewing each deliverable and applying your own judgment before acting on it. Treat its statements and recommendations as a starting point to be checked against your own information, not as verified fact.
Professional recommendations; no guaranteed outcomes
Blu Print and Orbiter
Blu Print and Orbiter are designed to provide professional strategic and marketing recommendations to support business decision-making. While our recommendations are developed using industry best practices and AI-assisted analysis, they should be considered alongside your own business judgment and, where appropriate, advice from licensed professionals. Because search engines, AI platforms, and market conditions continually change, we cannot guarantee any particular ranking, visibility, lead generation, revenue, or other business outcome.
Where your inputs go. The information these services need — what you tell us, and the content of the website being reviewed — is processed by third-party AI providers on our behalf, under commercial terms that do not permit your inputs or the outputs to be used to train their models. See our Privacy Policy for what we retain and for how long.
If a deliverable is wrong. Email info@collabetive.com and tell us what is wrong with it. We will correct it or regenerate it. This is in addition to whatever rights you have under applicable consumer protection law, which nothing here waives.
What we do not claim. Nothing on this Site should be read as a promise that an AI-generated plan or audit is equivalent to, or a substitute for, advice from a qualified human professional. Where our marketing describes what these products do, that description is about the document you receive — not a projection of the results you will get from it.
Where to go next
Entire agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Collabetive Services, LLC regarding your use of the Site and supersede any prior agreements or understandings.
Collabetive Services, LLC.
2900 Eagle Bluff Cir #120, Medina, MN 55340